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For the purpose of the Data Protection Act 1998 (the Act), the data controller is iRaw Healthy Habits. We are a limited company registered in England and Wales with company number 09209224 and have our registered office at 11 John Princes Street, London, W1G 0JR. Our main trading address is 7 Coronation Road, London, NW10 7PQ.
1.1 Your Information
When you purchase something from our online store, as part of the buying process, we collect your personal information you give us such as your name, address & email address.
When you visit our store, we automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our products and certain updates.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is iRaw Healthy Habits Limited. We are a limited company registered in England and Wales with company number and have our registered office at Bristol. Our main trading address is 281 Albert Road, London, SE25 4RN.
When you provide us with personal information by completing a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We may collect and process the following data about you:
Information you give to us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you use or register to use our site, search for a product, place an order on our site, request further information about our products, enter a competition or promotion or complete a survey and/or when you report a problem with our site. The information you give us may include, without limitation, your name, address, email address and phone number, as well as financial and credit card information. If you contact us for any reason, we may keep a record of that correspondence.
Information we collect about you. Each time you visit our site, we may automatically collect and process certain technical information (this is statistical data about our users’ browsing actions and patterns and does not identify any individual), as well as certain information about your visit to our site (including items you viewed or searched for, page response times, download errors, length of visits to certain pages and page interaction information).
Information we receive from other sources. We may work closely with third parties (including, for example and without limitation, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) and may receive information about you from them.
1.3 Disclosure of Information
We may share your information with selected third parties including:
business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you;
advertisers and advertising networks that require the data to select and serve relevant adverts to you and others (although we will not disclose information about identifiable individuals to our advertisers); and
analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
if iRaw Healthy Habits Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users and customers will be one of the transferred assets; and
1.4 Uses Made of Information
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and/or services that you request from us;
to provide you with information about us and to send you newsletters, links to blogs and other relevant information;
to provide you with information about other products and/or services we offer that are similar to those that you have already purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about products and/or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on any forms we use to collect your data or contact us at email@example.com;
to notify you about changes to our service; and to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about products and/or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
- Intellectual Property
- System Requirements
Use of the Site may require additional computer hardware, Internet access and certain software any or all of which may require the End User to make additional expenditures or pay fees. The use of the Site may require obtaining updates or upgrades from time to time of iRaw Healthy Habits software and third party proprietary software. As use of the Site involves hardware, software, and Internet access, End Users ability to use the Service may be affected by the performance of these factors. End User acknowledges and agrees that system requirements may be changed from time to time and it is the responsibility of the End User to ensure that any changes necessary to enable the Site to operate effectively and efficiently are made.
- Use and Technological Limitations
- A) iRaw Healthy Habits will take what it believes to be reasonably commercial efforts to keep the Site operational. However, certain technical difficulties, routine site maintenance/upgrades and other events outside the control of iRaw Healthy Habits may, from time to time, result in temporary service interruptions. iRaw Healthy Habits also reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, functions of the Site with or without notice. You agree that iRaw Healthy Habits shall not be liable to you or to any third party for any of the direct or indirect consequences of any modification, suspension, discontinuance of or interruption to the Service.
B) As the Service is designed for personal sampling and use, you are not allowed to use any automated system for the selection or downloading of Content. iRaw Healthy Habits reserves the right to immediately and permanently terminate your access to the Service if iRaw Healthy Habits believes, correctly or incorrectly, that you are violating such limitation. In the event that End User is using an automated system to download Content, the End User shall be responsible to iRaw Healthy Habits for any losses suffered by iRaw Healthy Habits resulting either directly or indirectly from the breach of this Agreement.
C) End User will not directly or indirectly (by allowing others to use the End Users access to the Site), upload, distribute, transmit, communicate, link to, publish or access any data, information or material that: (a) is libellous, defamatory, vulgar or obscene, pornographic, sexually offensive or explicit, harmful or harassing, threatening, hateful, racially, culturally, ethnically or otherwise objectionable or offensive, discriminatory or abusive; (b) violates any law or regulation or the rights of others; (c) causes duress, distress or discomfort to another or is likely to deter or discourage others from using the Site; and/or (d) infringes any intellectual property, proprietary rights or confidentiality obligations of others. You are solely responsible and liable for any such activity, behaviour, use and conduct.
D) End User will not directly or indirectly (by allowing others to use the End Users access to the Site); (a) attempt to or actually disrupt, impair or interfere with, alter or modify the Site or any information, data or materials posted and/or displayed by iRaw Healthy Habits or anyone else; (b) act in a way that affects or reflects negatively on iRaw Healthy Habits, the Site or anyone else; (c) collect or attempt to collect any information from others including, without limitation, personally identifiable information, without such party’s prior consent.
E) End User is prohibited from violating or attempting to violate the security of the Site. Violations of system or network security or this Agreement may result in civil or criminal liability. iRaw Healthy Habits has the right to investigate occurrences, which may involve such violations and may involve, provide information to and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations.
- Disclaimer of Warranties and Limitation of Liability
A) End User agrees that iRaw Healthy Habits will not be liable to End User or to any third party for termination of access to the Site.
B) END USER UNDERSTANDS THAT BY USING THE SITE, END USER MAY ENCOUNTER CONTENT THAT MAY BE DEEMED OFFENSIVE, INDECENT, OR OBJECTIONABLE, WHICH CONTENT MAY OR MAY NOT BE IDENTIFIED AS HAVING EXPLICIT LANGUAGE. END USER AGREES TO USE THE SITE AT ITS SOLE RISK AND THAT iRAW HEALTHY HABITS SHALL HAVE NO LIABILITY TO END USER FOR CONTENT THAT MAY BE FOUND TO BE OFFENSIVE, INDECENT, OR OBJECTIONABLE.
C) iRAW HEALTHY HABITS DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES REGARDING THE SITE, THE FEATURES, THE CONTENT, PRODUCTS AND SERVICES OFFERED THROUGH THE SITE OR ANY PORTION THEREOF, EXPRESS, IMPLIED OR STATUTORY, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS OR ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE.
D) iRAW HEALTHY HABITS MAKE NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, FEATURES, PRODUCTS OR SERVICES DISPLAYED ON OR OFFERED THROUGH THE SITE CORRESPOND TO DESCRIPTION , ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY.
E) iRAW HEALTHY HABITS RESERVES THE RIGHT NOT TO POST OR PUBLISH ANY MATERIALS, AND TO DELETE, REMOVE OR EDIT ANY MATERIAL, AT ANY TIME IN ITS SOLE DISCRETION WITHOUT NOTICE OR LIABILITY. iRAW HEALTHY HABITS HAS THE RIGHT, BUT NOT THE OBLIGATION, TO MONITOR ANY INFORMATION AND MATERIALS SUBMITTED OR POSTED BY END USER OR ANY OTHER PARTY OR OTHERWISE AVAILABLE ON THE SITE.
F) iRAW HEALTHY HABITS MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE WILL MEET REQUIREMENTS OF END USERS AND/OR ACCESS TO AND USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS OR OTHERWISE SECURE.
G) iRAW HEALTHY HABITS SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED TO THE END USER IN CONNECTION WITH THE SITE, BUT END USER ACKNOWLEDGES AND AGREES THAT THE SUBMISSION OF SUCH INFORMATION IS AT ITS SOLE RISK, AND iRAW HEALTHY HABITS HEREBY DISCLAIMS ALL AND ANY LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.
H)TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER iRAW HEALTHY HABITS, ITS OFFICERS, ITS DIRECTORS, ITS EMPLOYEES, ITS LICENSORS, SUPPLIERS, PARTNERS, AFFILIATES OR THIRD-PARTY SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER FORM OF DAMAGES IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SERVICE, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM OR WHETHER OR NOT iRAW HEALTHY HABITS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
I) SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
J) IN THE EVENT THAT ANY LIMITATION OF LIABILITY SHALL FAIL OF ITS ESSENTIAL PURPOSE, THE MAXIMUM LIABILITY THAT iRAW HEALTHY HABITS SHALL HAVE IS LIMITED TO ANY AMOUNTS ACTUALLY PAID TO iRAW HEALTHY HABITS END USER.
Termination of this Agreement shall not relieve the End User of any obligations to pay any outstanding amounts due, including but not limited to any prorated charges accrued for a billing cycle in which this Agreement is terminated.
- Dispute Resolution
- Other Matters
If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. In any event, the other provisions will remain in full force and effect.
iRaw Healthy Habits failure to enforce any provision in this Agreement will not constitute a waiver of such provision.
Disclaimer – Damage in transit (food items)
At iRaw Healthy Habits we take extra special care to pack our raw food products so that they arrive to you in top condition. However, due to the fragile nature of our dehydrated products and raw foods, we cannot be held responsible for damage which may occur in transit. If you experience any quality issues which you feel fall outside of this disclaimer, please contact us directly and we will address any problems on an individual basis.