Shipping

How much for Postage and Packaging?

We offer free delivery on orders over £75 in the UK and same-day dispatch on all orders placed before 1pm.

Cost of shipping for orders below £75 are based on weight, with the option of Next Day Courier service, Royal Mail second class for orders up to 2kg (starting from just £2.85) and first class (starting from £15.85), for orders up to 5kg. We recommend first class delivery for our Ready Meals on-the-go as they have a shorter shelf life. Royal Mail offers now Signed For Delivery.
(Any order above 3kg will be sent on a next day courier service and charged accordingly).

Ready Meals on-the-go and Brownies are automatically sent on a next day courier service, dispatched only Monday – Thursday*. (£7.50).
*Unfortunately the couriers don’t deliver on Saturdays, for orders placed on Fridays for Next Day Delivery the order will be dispatched after the weekend on Monday

 

Shipping Costs UK

Weight             Royal Mail 1st Class (signed)    Royal Mail 2nd Class (Signed)

Up to 1kg         £3.35                           £4.45   £2.85               £3.95

2kg                  £5.50                           £6.60   £2.85               £3.95

5kg                  £15.85                         £16.95 £13.75             £14.85

Europe

1kg                  £8.35                           £12.50

2kg                  £13.45                         £16.65

 

 

How long time will it take you to receive your order? 

*Royal Mail UK guidelines advise to allow 1-2 working days, after dispatch, for 1st class and 2-3 working days for second class mail. Orders above 3kg will automatically be sent via a next day courier service and charged accordingly. Ready Meals on-the-go and Brownies are dispatched via next day courier service as standard.*

 

Do we ship overseas and what does it cost? 

To know shipping costs for Europe outside of the UK, place the items in the basket then input your delivery address details at the checkout. The shipping amount will be added before you confirm the order. Orders for up to 2kg for shipments in Europe, outside of the UK, are sent via Royal Mail International Signed For. Orders heavier than this will be shipped via Interlink Courier Dispatch for a cost of £25.70 to 31.70 depending on Zone 1 or 2 in Europe.  There is an additional cost to most other places in the world* We believe this is the best way to keep costs as low as possible. We look forward to receiving your order soon!

 

*Please note that customers placing orders for deliveries to countries outside Europe may have to be contacted for further shipping costs, if the final shipping charge via Interlink changes. We will then contact you via email as soon as possible. Thank you.

 

 How will my order be dispatched and how long will it take to arrive?

We currently send all orders 3kg and over via Next Day courier service as it costs less than using Royal Mail. Any weight below this is sent via Royal Mail, First or Second Class post – you get to choose your preferred service at the checkout. Royal Mail guidelines for delivery times are around 1-2 working days for 1st class and 2-3 working days for 2nd class.
Alternatively, if you prefer you have the choice of paying for a Next Day Courier Delivery Service. All orders with Next Day Courier service are dispatched Monday – Thursday only, as the courier company do not offer weekend deliveries. Any orders placed after 1pm, will be dispatched the next working day.

We advise you to supply us with a delivery address where a signature can be obtained upon delivery, wherever possible. We can leave instructions for your order to be left in a pre- chosen place however we cannot guarantee that the postman will do this.